Welcome to Ziggtv! We are committed to respecting and protecting your privacy. This Privacy Policy describes how we collect, use, share, and safeguard your information when you access or use our services.

1. Information We Collect

a. Personal Information

We may collect personally identifiable information, such as your name, email address, billing and shipping address, payment details, phone number, and account preferences when you:

• Register for an account
• Subscribe to our services
• Participate in promotions or customer support
• Contact us with inquiries

b. Non-Personal Information

We collect non-identifiable information to improve our services and optimize user experience. This data includes:

• Device and browser information
• IP address
• Usage statistics (e.g., pages viewed, access times, and interaction data)
• Cookies and tracking technologies

2. How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: To provide and personalize our IPTV services, process payments, and maintain account security.
• Customer Support: To address your questions, respond to feedback, and resolve issues promptly.
• Communication: To send you service updates, marketing communications, or notifications about service changes. You can opt out of marketing messages at any time.
• Improvement: To analyze usage patterns and optimize our content, website performance, and service offerings.
• Legal Compliance: To comply with applicable laws, regulations, and court orders.

3. Cookies and Tracking Technologies

a. What Are Cookies?

Cookies are small text files stored on your device when you visit our site. We use cookies to:

• Remember your preferences
• Analyze traffic and user behavior
• Enable specific features like secure logins

b. Managing Cookies

You can choose to block or delete cookies via your browser settings. However, doing so may limit some functionalities of our website.

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information. However, we may share your data in the following circumstances:

• With Service Providers: We work with trusted third-party vendors for payment processing, content delivery, analytics, and customer support.
• For Legal Reasons: We may disclose your information if required by law or to protect our rights, safety, or the security of our users and services.
• Business Transfers: In the event of a merger, acquisition, or asset sale, your data may be transferred to the new entity, but you will be notified of any changes.

5. Data Security

We use industry-standard encryption and security protocols to protect your data. Our measures include firewalls, data encryption, and regular security audits. Despite our efforts, no internet transmission or storage method is completely secure, and we cannot guarantee absolute security.

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access and Rectification: Request access to your data or ask us to update or correct inaccuracies.
• Deletion: Request the deletion of your personal data where applicable.
• Data Portability: Request a copy of your data in a structured, machine-readable format.
• Objection and Restriction: Restrict or object to the processing of your data in certain situations.

To exercise your rights or manage your preferences, contact us at the provided details below.

7. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child’s information has been collected, we will take steps to delete it.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We recommend you review their privacy policies before sharing your information.

9. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any significant changes via email or by posting a prominent notice on our site. Please review this policy regularly to stay informed.

10. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy, please contact us at:

• Email: support@ziggtv.com

Thank you for trusting Ziggtv with your personal information. Your privacy is our priority.